Job opportunities at the Joffrey

The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

Items

Part-time Patron Services Associate

Reports to: Director of Sales and Patron Services

JOB SUMMARY

The Patron Services Associate is responsible for handling all customer service and duties that relate to the Joffrey's subscribers and box office. This position works closely with the other members of the marketing department.

EDUCATION: B.A. in dance or other performing arts preferred

EXPERIENCE: Non-profit experience a plus. B.A. in dance or other performing arts field preferred, experience with Ticketmaster or similar box office software preferred, excellent written, verbal, and interpersonal communication skills. Great organizational skills with a keen eye for details, able to work well independently and collaboratively as well as handle multiple projects and deadlines in a fast-paced environment. Proficient with Microsoft Office and other PC programs. The availability to work some evenings and weekends, primarily during performances.

WORK SCHEDULE: at least 18 hours a week with shifts generally running either 9 AM -3 PM or 12 PM - 6 PM.

DUTIES AND RESPONSIBILITIES

  • Serving as staff contact for internal and external ticketing-relating issues;
  • Processing subscription, single ticket, group and exchange orders daily, including database entry, payment deposits and record keeping;
  • Updating sales reports as needed;
  • Handling incoming and outgoing customer services calls, letters and emails;
  • Staffing the Joffrey box office at 10 East Randolph St., when needed;
  • Filing and organizing all paperwork related to ticket sales;
  • Proactively contributing to the creativity and efficiency of the Marketing Department;
  • Assisting all other members of the Marketing staff with special projects, when necessary;
  • Serving as subscriber liaison and customer service liaison in the theatre
  • Staffing Joffrey Auditorium Theatre performances;
  • Assisting with departmental mailings, as needed;
  • Must be able to work independently and collaboratively to handle multiple projects and deadlines.

 

Applications should be submitted for consideration to HR [at] joffrey [dot] org.

Applications should include a resume, cover letter, and salary history.

Subscription Sales

It's that time of the year again!

 

The Joffrey Subscription Sales Campaign for the 2014-2015 Season is beginning and we're immediately building our staff of bright, articulate Subscription Sales Associates.

Subscribers are a vital part of The Joffrey community; they commit to The Joffrey by purchasing advance tickets for the entire Season; they fill seats for our performances at The Auditorium Theatre; and, they provide a significant portion of the revenue we use to create and present our magnificent productions.

This is not the typical telemarketing environment - our employees love talking with Joffrey patrons and they're proud of the work we do. To qualify for a position, experience as an inside sales professional is a plus but if you are personable, work well independently and in a small group, have an appreciation of the arts, possess both excellent communication skills and a clear understanding of sales and marketing, maybe a position on our team is just right for you!

 

Friendly, creative, energetic work environment.

Salary + Commission + Perks!!

Part-Time, evenings, 5:00-9:00 pm and Saturdays, 10:00 - 3:00 pm

Retirees are encouraged to apply.

No Resumes Please.


Call 312.702.0032. Tell us why you are just right for a position on the team!

Development Internship

 

The Joffrey Ballet, located at 10 East Randolph Street, Chicago, is looking for an intern for the Development Department.

An internship with the Joffrey offers valuable experience working in the vibrant and exciting environment of one of the top ballet companies in the country.  Development Interns will gain an excellent overview of nonprofit fundraising and donor communications, hands-on experience with volunteer board members and special events, practical experience with the Joffrey’s donor database management software, Raisers Edge, and much more.

Specific Responsibilities

  • Assist the development staff in entering data into Raiser's Edge, The Joffrey Ballet's donor database.
  • Assist the development staff in planning donor events and other activities.
  • Conduct research on potential donors, strategic partners, markets and industries.
  • Prepare reports and presentations for internal and external use.
  • Draft correspondence, reports, proposals, and donor appeals.
  • Maintain donor files and other development materials.
  • Attend department and staff meetings.
  • Assist with mailings, filing, and special projects as needed.
  • Other duties as assigned.

Qualifications

  • Strong writing and research abilities.
  • Desire to learn more about fundraising and philanthropy.
  • Knowledge of Microsoft Office applications.
  • Experience with databases is a plus.
  • Good interpersonal skills.
  • Ability to juggle multiple tasks.
  • High level of organizational skills and attention to detail.
  • Solid oral and written communication skills.

Time commitment

  • Minimum of 15 hours per week.
  • Minimum 3 month commitment, with option to extend intern experience.

 

Applicants should submit a resume and cover letter stating their areas of interest and the dates/hours the applicant is available to work to Human Resource Administrator at hr [at] joffrey [dot] org. College credit available.

Marketing Internship

The Joffrey Ballet is seeking an energetic marketing intern to join our team. This is an exciting opportunity to work with a world-renowned ballet company. This is an unpaid internship that will start as soon as possible and will go through the end of December. A longer term can be discussed. Credit hours are available.

EDUCATION: Studying in the fields of marketing, public relations and/or communications preferred.

EXPERIENCE: Non-profit or dance experience a plus. Must possess excellent written, verbal and interpersonal skills, able to work well independently and collaboratively and meet deadlines in a fast-paced environment.

WORK SCHEDULE: 10-15 hours per week, part-time weekdays, schedule to be determined. Additional hours as required.

APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas.  Ability to lift 20lbs. Ability to operate data processing and other office equipment.

DUTIES AND RESPONSIBILITIES:

  • Assist with special event planning for audience development initiatives
  • Assist with day-to-day operations of the Joffrey Store
  • Maintain press kits and media archives
  • Assist with website maintenance
  • Develop creative ideas for promotion and social media efforts
  • Develop and implement various promotional opportunities
  • Assist the marketing staff with various projects

Candidate must possess strong computer, communication and organizational skills and the ability to manage multiple projects. Knowledge of Microsoft Word, Excel and Outlook is required.

Social Media Intern

EDUCATION: Studying in the fields of marketing, public relations and/or communications preferred.

EXPERIENCE: Non-profit or dance experience a plus. Must possess excellent written, verbal and interpersonal skills, able to work well independently and collaboratively and meet deadlines in a fast-paced environment. Fluent in all social media platforms.

WORK SCHEDULE: 10-15 hours per week, part-time weekdays, schedule to be determined. Additional hours as required.

APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas.  Ability to lift 20lbs. Ability to operate data processing and other office equipment.

DUTIES AND RESPONSIBILITIES

Assist the Marketing Associate with implementing a social media strategy to increase visibility and traffic in relation to performances, special events and the Joffrey Academy

  • Help develop and implement social media campaigns and day-to-day engagement on current platforms, i.e., Facebook, Twitter, Instagram and Pinterest
  • Help develop and maintain a presence on other platforms including LinkedIn, YouTube, Google+, Tumblr, and Yelp focused on audience development, engagement and sales
  • Develop weekly and monthly social media reports via Hootsuite Pro
  • Provide additional marketing staff support at special events and live social media coverage (as needed)
  • Update content for iphone/Android App including uploading news, images, etc.
  • Resize images for posting on website, Facebook and App

 

The Social Media Intern is a part-time, unpaid position.

Please send resume and cover letter to hr [at] joffrey [dot] org.

 

Content

The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.