Job opportunities at the Joffrey

The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.

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Academy Associate

EXPERIENCE:  A working knowledge of Microsoft Office, Excel, Outlook and Word. Microsoft Publisher preferred. Must possess strong communication and organizational skills. Professional manner, critical thinking, self-motivation, the ability to manage multiple projects and work in a fast-paced environment are essential. Awareness of arts education organizations in Chicago. Bachelor degree and experience in a not-for-profit arts organization is preferred.

WORK SCHEDULE: Regular office hours are 8:30-5:00. Some weekend and evening hours involved including evening and weekend events and  performances

APPLICABLE PHYSICAL CAPABILITIES: Ability to sit at a desk for long periods of time and able to lift and carry up to 15 pounds.

MAJOR ACCOUNTABILITIES

The Academy Associate is primarily responsible for maintaining the smooth operation of the Joffrey Academy programs that take place at Joffrey Tower on a daily basis.  Responsibilities for this full-time, salaried position include ensuring the space in the Exelon Education Center is safe, clean and functional; handling all regular communication with Joffrey Academy students, families, faculty and guests; helping to manage the Joffrey Academy’s daily finances; and acting as the lead receptionist. 

The Academy Associate works directly with the Academy Managing Director to create and enforce policies and procedures that support the most efficient and stable functioning of the Joffrey Academy programs.  This position also works closely with the Academy Artistic Directors, Academy Staff, Academy Reception Team, and other full-time staff and part-time faculty involved in the Joffrey’s educational programs.


DUTIES AND RESPONSIBILITIES:

COMMUNICATION and RECEPTION

  • Answer and respond to phone calls and listen to voicemails on the Joffrey Academy line, Joffrey main line and Attendance Hotline
  • Input and monitor daily attendance for all Joffrey Academy programs taking place at Joffrey Tower and follow up with families when necessary
  • Be the main point of contact for Joffrey Tower visitors, patrons, guests and deliveries
  • Handle student/parent inquiries, questions, etc. for Joffrey Academy programs
  • Schedule meetings between families and Artistic as needed
  • Post daily schedules along with any relevant information necessary for guests and families of the Joffrey Academy
  • Schedule placement classes and auditions for students interested in the Joffrey Academy programs
  • Open the Exelon Education Center each morning
  • Manage the sale and distribution of parking passes and coordinate with the parking garage
  • Manage the Physical Therapy program to inform families about how to get involved, what the program entails, how to sign up for sessions, and coordinate with AthletiCo therapists
  • Read and forward e-mails as appropriate, and/or respond to students and families when a question relates to policy, standard procedures, established schedules, etc.
  • Forward student/parent inquiries to the appropriate staff and respond as needed
  • Draft and send all e-mails to students and families to keep them informed about Academy policies, upcoming auditions, events or performances, as well as registration periods, payment and other deadlines, Joffrey Academy holidays and breaks, etc.
  • Call students, parents, teachers with programming information as needed
  • Communicate with faculty to schedule substitutes, send reminders to scheduled subs at least 24 hours prior to class, and act as liaison with Academy Staff to ensure substitutes have appropriate paperwork to complete for HR
  • Serve as liaison for Lemonis Bridge Scholarship families
  • Serve as liaison for the Reception Team
  • Assist Academy Staff with special projects throughout the year
  • Sell merchandise for the Joffrey Store

FACILITIES/OPERATIONS

  • Order and arrange for supplies for Joffrey Academy programs, possibly including:
  • Office Supplies
  • Food/snacks/catering for events
  • Organize tasks and staff of volunteers and acting as the department’s volunteer liaison, when needed
  • Assist in coordinating master classes, seminars, private lessons and students’ studio rentals
  • Assist with all Joffrey Academy performances held at Joffrey Tower

OTHER

    • Other duties as assigned by Academy Managing Director

Applications should be submitted for consideration to HR [at] joffrey [dot] org.

Applications should include a resume, cover letter, and salary history.

Part-time Patron Services Associate

Reports to: Director of Sales and Patron Services

JOB SUMMARY

The Patron Services Associate is responsible for handling all customer service and duties that relate to the Joffrey's subscribers and box office. This position works closely with the other members of the marketing department.

EDUCATION: B.A. in dance or other performing arts preferred

EXPERIENCE: Non-profit experience a plus. B.A. in dance or other performing arts field preferred, experience with Ticketmaster or similar box office software preferred, excellent written, verbal, and interpersonal communication skills. Great organizational skills with a keen eye for details, able to work well independently and collaboratively as well as handle multiple projects and deadlines in a fast-paced environment. Proficient with Microsoft Office and other PC programs. The availability to work some evenings and weekends, primarily during performances.

WORK SCHEDULE: at least 18 hours a week with shifts generally running either 9 AM -3 PM or 12 PM - 6 PM.

DUTIES AND RESPONSIBILITIES

  • Serving as staff contact for internal and external ticketing-relating issues;
  • Processing subscription, single ticket, group and exchange orders daily, including database entry, payment deposits and record keeping;
  • Updating sales reports as needed;
  • Handling incoming and outgoing customer services calls, letters and emails;
  • Staffing the Joffrey box office at 10 East Randolph St., when needed;
  • Filing and organizing all paperwork related to ticket sales;
  • Proactively contributing to the creativity and efficiency of the Marketing Department;
  • Assisting all other members of the Marketing staff with special projects, when necessary;
  • Serving as subscriber liaison and customer service liaison in the theatre
  • Staffing Joffrey Auditorium Theatre performances;
  • Assisting with departmental mailings, as needed;
  • Must be able to work independently and collaboratively to handle multiple projects and deadlines.

 

Applications should be submitted for consideration to HR [at] joffrey [dot] org.

Applications should include a resume, cover letter, and salary history.

Subscription Sales

It's that time of the year again!

 

The Joffrey Subscription Sales Campaign for the 2014-2015 Season is beginning and we're immediately building our staff of bright, articulate Subscription Sales Associates.

Subscribers are a vital part of The Joffrey community; they commit to The Joffrey by purchasing advance tickets for the entire Season; they fill seats for our performances at The Auditorium Theatre; and, they provide a significant portion of the revenue we use to create and present our magnificent productions.

This is not the typical telemarketing environment - our employees love talking with Joffrey patrons and they're proud of the work we do. To qualify for a position, experience as an inside sales professional is a plus but if you are personable, work well independently and in a small group, have an appreciation of the arts, possess both excellent communication skills and a clear understanding of sales and marketing, maybe a position on our team is just right for you!

 

Friendly, creative, energetic work environment.

Salary + Commission + Perks!!

Part-Time, evenings, 5:00-9:00 pm and Saturdays, 10:00 - 3:00 pm

Retirees are encouraged to apply.

No Resumes Please.


Call 312.702.0032. Tell us why you are just right for a position on the team!

Development Internship

 

The Joffrey Ballet, located at 10 East Randolph Street, Chicago, is looking for an intern for the Development Department.

An internship with the Joffrey offers valuable experience working in the vibrant and exciting environment of one of the top ballet companies in the country.  Development Interns will gain an excellent overview of nonprofit fundraising and donor communications, hands-on experience with volunteer board members and special events, practical experience with the Joffrey’s donor database management software, Raisers Edge, and much more.

Specific Responsibilities

  • Assist the development staff in entering data into Raiser's Edge, The Joffrey Ballet's donor database.
  • Assist the development staff in planning donor events and other activities.
  • Conduct research on potential donors, strategic partners, markets and industries.
  • Prepare reports and presentations for internal and external use.
  • Draft correspondence, reports, proposals, and donor appeals.
  • Maintain donor files and other development materials.
  • Attend department and staff meetings.
  • Assist with mailings, filing, and special projects as needed.
  • Other duties as assigned.

Qualifications

  • Strong writing and research abilities.
  • Desire to learn more about fundraising and philanthropy.
  • Knowledge of Microsoft Office applications.
  • Experience with databases is a plus.
  • Good interpersonal skills.
  • Ability to juggle multiple tasks.
  • High level of organizational skills and attention to detail.
  • Solid oral and written communication skills.

Time commitment

  • Minimum of 15 hours per week.
  • Minimum 3 month commitment, with option to extend intern experience.

 

Applicants should submit a resume and cover letter stating their areas of interest and the dates/hours the applicant is available to work to Human Resource Administrator at hr [at] joffrey [dot] org. College credit available.

Marketing Internship

The Joffrey Ballet is seeking an energetic marketing intern to join our team. This is an exciting opportunity to work with a world-renowned ballet company. This is an unpaid internship that will start as soon as possible and will go through the end of December. A longer term can be discussed. Credit hours are available.

EDUCATION: Studying in the fields of marketing, public relations and/or communications preferred.

EXPERIENCE: Non-profit or dance experience a plus. Must possess excellent written, verbal and interpersonal skills, able to work well independently and collaboratively and meet deadlines in a fast-paced environment.

WORK SCHEDULE: 10-15 hours per week, part-time weekdays, schedule to be determined. Additional hours as required.

APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas.  Ability to lift 20lbs. Ability to operate data processing and other office equipment.

DUTIES AND RESPONSIBILITIES:

  • Assist with special event planning for audience development initiatives
  • Assist with day-to-day operations of the Joffrey Store
  • Maintain press kits and media archives
  • Assist with website maintenance
  • Develop creative ideas for promotion and social media efforts
  • Develop and implement various promotional opportunities
  • Assist the marketing staff with various projects

Candidate must possess strong computer, communication and organizational skills and the ability to manage multiple projects. Knowledge of Microsoft Word, Excel and Outlook is required.

Production Internship

 

Production Internship

The Joffrey Ballet is seeking an intern for the Production Department. An internship with the Joffrey offers valuable work experience in a vibrant and exciting environment at one of the top ballet companies in the country. College credit is available. Other opportunities within the organization may become available depending on the intern’s availability and interest.


Responsibilities

The Production Intern will assist the Director of Production in the normal day to day activities of the department including but not limited to:

  • Development of schedules for each of the performance venues
  • Planning and budgeting of technical requirements related to performance programming
  • Execution of agreements for designer contracts
  • Management and supervision of design process including identifying and hiring of designers

 

Qualifications

  • Late career student or recent college graduate
  • Interest in production management, stage management or general management
  • Knowledge of Microsoft Office applications and other typical office software

 

Time Commitment

  • 15-20 hours per week
  • Minimum four month commitment corresponding to the typical academic calendar (Sep-Dec; Jan-Mar; Apr-Jun, Jun-Aug)
  • Specific dates may be adapted to meet the needs of the Joffrey and the qualified candidate

 

Applicable Physical Capabilities

  • General mobility in office areas
  • Ability to lift 20 lbs
  • Ability to operate data processing and other office equipment

 

For consideration submit cover letter and resume to HR [at] joffrey [dot] org.

Social Media Intern

EDUCATION: Studying in the fields of marketing, public relations and/or communications preferred.

EXPERIENCE: Non-profit or dance experience a plus. Must possess excellent written, verbal and interpersonal skills, able to work well independently and collaboratively and meet deadlines in a fast-paced environment. Fluent in all social media platforms.

WORK SCHEDULE: 10-15 hours per week, part-time weekdays, schedule to be determined. Additional hours as required.

APPLICABLE PHYSICAL CAPABILITIES: General mobility in office areas.  Ability to lift 20lbs. Ability to operate data processing and other office equipment.

DUTIES AND RESPONSIBILITIES

Assist the Marketing Associate with implementing a social media strategy to increase visibility and traffic in relation to performances, special events and the Joffrey Academy

  • Help develop and implement social media campaigns and day-to-day engagement on current platforms, i.e., Facebook, Twitter, Instagram and Pinterest
  • Help develop and maintain a presence on other platforms including LinkedIn, YouTube, Google+, Tumblr, and Yelp focused on audience development, engagement and sales
  • Develop weekly and monthly social media reports via Hootsuite Pro
  • Provide additional marketing staff support at special events and live social media coverage (as needed)
  • Update content for iphone/Android App including uploading news, images, etc.
  • Resize images for posting on website, Facebook and App

 

The Social Media Intern is a part-time, unpaid position.

Please send resume and cover letter to hr [at] joffrey [dot] org.

 

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The Joffrey Ballet is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an individual's ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.