Ticket Exchange

As a valued subscriber, you have the exclusive benefit of exchanging your season tickets for any other regular subscription performance for the same season at no charge. Exchanges will be made in the same price as your original tickets whenever possible. However, if we are only able to exchange your tickets by seating you in a lower price category, we will be unable to refund the difference.

TICKETS MUST BE RECEIVED AT LEAST 24 HOURS BEFORE THE DATE OF YOUR ORIGINAL PERFORMANCE.

Exchange In Person

Exchange your tickets in person at the Auditorium Theatre Box Office (50 E. Congress Parkway, between Michigan and Wabash Avenues), Monday through Friday from noon until 6:00 P.M.

Exchange by Mail

If you are unable to visit the Box Office in person, simply download, print, and complete the Ticket Exchange/Add-On Form.
Return the form along with your tickets to:
The Joffrey Ballet
Subscriptions Department
10 East Randolph Street
Chicago, Illinois 60610

NOTE: Exchanges by mail require 4-6 business days.

Questions?

We're happy to answer any questions you have regarding your subscription.
Call: 312.386.8905 - 8:30 A.M. - 5:00 P.M.
Send email via our onine contact form.